Frequently Ask Questions

The first thing to determine is what reasons are you taking the course for? Is it for work or for personal reasons?Also,do you need to cover first aid skills for infants & children or only for adults? If this is for work,or for a potential job opportunity,please check with the employer or ad for the specific type of first aid course required.This will help to determine whether you should register in a WorkSafeBC Occupational first aid course or into a Canadian Red Cross First Aid course.

Occupational First Aid Level 1: This is a WorkSafeBC course and includes CPR Level A/AED to help adult co-workers & employees. In B.C., designated workplace first aid attendants must have a certificate that’s recognized by WorkSafeBC. This program is designed to focus on workplace accidents so only training to help adults is required. Emergency First Aid: This is a Red Cross course and includes CPR Level C/AED (HCP optional), and is required by many workplaces and organizations where the focus is on first aid skills that help adults, children & infants.

First Aid Attendants must be at least 16 years old, have successfully completed a first aid training course or first aid examination developed or approved by WorkSafeBC, and have a valid first aid certificate. Responsibilities include: Promptly providing injured workers with a level of care within the scope of each attendant’s training Objectively recording reported signs & symptoms of injuries &/or exposures •Referring injured workers to medical treatment if injuries are serious or beyond the scope of an attendant’s training. Being physically & mentally capable of safely & effectively performing all related duties.

If a participant completes a Full OFA2 or OFA3 course and is unsuccessful at the exam, he/she can pay a re-examination fee & return for training during any of the days at the next available course, then re-take the exam with that group. If a participant completes a Full OFA2 or OFA3 course and does not feel ready to take the exam, he/she can return for training during any of the days at the next available course (at no extra charge), then take the exam with that group.

Yes, after paying an examination fee, the participant can participate any days during the next available training course, and re-take the exam with that group. Valid identification, and information regarding the previous exam attempt(s) at other agencies will be requested.

When participating in an OFA course, valid identification is required and must be shown to the instructor or examiner. Acceptable photographic identification: a) Valid Canadian or U.S. Driver’s License b) Valid passport c) Valid BC student identification card issued for the current school year d) Employee picture identification card e) Native status picture identification card f) BC photo identification (digital) issued November 1996 or later g) Other Canadian Government Issued Photo I.D. If a candidate cannot produce appropriate identification, compliance may be achieved if they produce one of the following: a) A letter from the candidate’s employer typed on the firm’s letterhead & signed by an official of the company. The official’s name will be printed next to or under the signature and will include their contact information & their position within the company. This letter must state that the employee is who he or she claims to be, or b) A letter from the sponsoring agency (if the candidate is unemployed), typed on the agency’s letterhead & signed by an official of the agency. The official’s name will be printed next to or under the signature & will include their contact information & their position within the agency. This letter must state that the candidate is who he or she claims to be. If a candidate does not possess valid photographic identification as listed, they must present one primary AND two secondary pieces of identification. a) Primary Identification: -Birth Certificate -Canadian citizenship ID -Canadian record of landing -Canadian student visa -Canadian work visa -Returning resident permit b) Secondary Identification: -Naturalization certificate -Marriage certificate -Change of name certificate -Parole Certificate -Correctional service conditional release card -Valid credit card (if name is on card) -Bank card (if name is on card) -Vehicle registration -Social insurance card -BC care card -Occupational First Aid certificate or equivalent

Many of our courses have time & content information requirements set out by regulatory organizations such as WorkSafeBC eg. Occupational First Aid Level 1 is 7 hours, Occupational First Aid Level 2 is 36 hours etc... these mandates must be met in order to fulfill certification requirements.

Safegen reserves the right to cancel a course due to low enrolment or an unforeseen instructor emergency. A minimum number of students is required to run a course, & on the rare occasion when a course is cancelled due to low enrolment, participants will be offered the opportunity to reschedule to a different course date at no charge, or a full refund

Lost certificates can be re-issued at a cost (variable) by either Safegen where possible or by the certification authority.

All our courses can be Punjabi speaking instructor led. We offer courses in other languages too. please contact the office for more detail

Participants should be 15 minutes early to class to fill out the required paperwork. Participants should show respect for the course instructor and other students in the class & refrain from using offensive & derogatory language. Students are expected to participate in class activities, practical scenarios and discussions. Students should wear clean, comfortable clothing, & be aware of personal hygiene (eg. wash hands, use antiperspirant, etc..) as they will be working in close contact with other participants. During the first aid courses, participants must have the physical ability to perform the required learning tasks. These courses can be physically demanding, require prolonged kneeling, working in stooped positions, & rolling patients into various positions on the floor. These physical demands can become rigorous. Certification for first aid courses requires full participation and course attendance.

Yes, each course has a written exam, and for some courses, there is both a written and practical portion of the exam. In courses with both a written and practical component, participants must pass both in order to achieve certification. For example, if a participant passes the written exam, but is unsuccessful with the practical component, then the student must repeat both the written and practical exam again on a different date.

Address is: Unit 401, 14640 64 Ave, Surrey, BC V3S1X6

The parking spots are available in front of the building and on 146 street.

It is best to bring your own lunch, as there is only 1 restaurant available on site, Mayuri Indian Cuisine (meatless Indian dishes). Lunch breaks are only 30 minutes long, with two 15 minute coffee breaks. If you leave the premises to purchase lunch, it will be difficult to find parking upon return. We have a fridge and a microwave. We have a vending machine with snack items, it only accepts credit card or coins. We offer wonderful free coffee: French vanilla with or without coffee, dark & medium roast coffee, espresso, mocha and hot chocolate.

Students get 2 coffee and 1 lunch break for full-day courses. Microwave, fridge, and seating area are available. We offer complimentary coffee to save you a trip to the nearest coffee house. We recommend that participants bring their own lunch but if you fancy going out for lunch there are places within 5-10 mins car commute. Options available are Gateway Pizza, Tandoori flare, Shahi Catering, Barcelos and couple of pizza places. we strongly recommend that you order pick up in advance.

The building, unfortunately, is NOT accessible as yet. We are working towards it and will update you soon